Senior Business Analyst – Platform Experience Squad

Job Description: *The Role*
As a Digital Solutions member on the Platform Experience Squad, your goal is to work with business and technology stakeholders across Fidelity to find new and creative ways to expand the usage and integrity of our core digital platforms!
As a Senior Analyst in Digital Solutions, you will:

* Work across product areas to discover and validate ideas for digital capabilities that bring together customer needs, emerging technology, financial trends and Fidelity’s enterprise goals.

* Align our critical business capability platforms against key digital efforts across the firm.

* Collaborate with technology, architecture and business leaders to define, prioritize, and deliver the most impactful work.

* Bring visibility of platform adoption and effectiveness using both qualitative and quantitative methods.

* Be the voice of the customer for your team and incorporate internal platform customer and consumer feedback into prioritization decisions.

*The Expertise and Skills You Bring*

* 5 years of proven experience in an analyst, technology, or product owner role passionate about digital solutions and developer experience.

* Fundamental understanding of the technical architecture of web and mobile applications, and may have direct experience with developer tooling, APIs, SDKs, and app ecosystems. 

* Familiarity with test automation, integration testing, web and mobile testing tools and practices to deliver quality software in every release.

* Experience driving product execution and delivery on cross-functional projects involving business, design, and technology teams.

* Proven organizational effectiveness, being able and willing to coordinate with multiple decision-makers across business lines to achieve outcomes.

*The Team*
The Digital Experience Platform product area consists of multiple teams whose mission is to enable squads across the enterprise to create seamless digital experiences across all channels.  Within the product area, the Platform Experience team is responsible for the successful growth and scale of Fidelity’s digital experience platform.  As a Digital Solutions member on this team, you will join a community of product people that receive ongoing coaching, training and development resources to help you grow your skills and increase your impact to your team and the overall organization.
Certifications:

Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a (Glassdoor Employees’ Choice Award)(https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm), we have been recognized by our employees as a Best Place to Work in 2022. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.
Many of our associates are continuing to work remotely temporarily due to COVID-19. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “(Dynamic Working)(https://jobs.fidelity.com/dynamic-working/).”
We invite you to *Find Your Fidelity* at (fidelitycareers.com)(http://fidelitycareers.com).

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to (accommodations @fmr.com)(mailto:[email protected]), or by calling 800-835-5099, prompt 2, option 3.