.Net Developer

Cognizant
Role: .Net Application Developer (Prod Support Analyst)
Work experience required: 10 – 14 yrs
Job Location: Richardson – TX
Job summary:
Nice to have skills
Techincal Skills- ,ADO.NET,MVC
Domain Skills- ,PBM
Technology: .Net
Shift: Day
Roles & Responsibilities
• Troubleshoot application issues by analyzing data/application/interfaces.
• Assist during support hours of operation (9AM to 6PM Central Time) and also during off hours for production emergencies.
• Work on Incidents, Service requests, Problem Records/Tasks and Change Requests within SLA
• Respond to and act on Alerts within SLA
• Perform level of effort estimates for assigned tasks and change orders.
• Identify root causes for technical issues in production.
• Develop code updates to fix reported defects.
• Provide detailed information to clients as required.
• Follow the production support best practices
• Comfortable with handling night alerts in shifts
To apply for this job please visit www.whatjobs.com.