.Net Developer

Role: .Net Application Developer (Prod Support Analyst)

Work experience required: 10 – 14 yrs

Job Location: Richardson – TX

Job summary:

Nice to have skills

Techincal Skills- ,ADO.NET,MVC

Domain Skills- ,PBM

Technology: .Net

Shift: Day

Roles & Responsibilities

• Troubleshoot application issues by analyzing data/application/interfaces.

• Assist during support hours of operation (9AM to 6PM Central Time) and also during off hours for production emergencies.

• Work on Incidents, Service requests, Problem Records/Tasks and Change Requests within SLA

• Respond to and act on Alerts within SLA

• Perform level of effort estimates for assigned tasks and change orders.

• Identify root causes for technical issues in production.

• Develop code updates to fix reported defects.

• Provide detailed information to clients as required.

• Follow the production support best practices

• Comfortable with handling night alerts in shifts